Customer Journeys

The complete process and interactions a customer has with a brand, from initial awareness to loyalty and beyond.

 

Effective journeys deliver the right message, through the right channel, at the right time. The experience feels more personal, relevant, and easy to engage with, ultimately driving conversions.

 

In collaboration with art directors, copywriters, and cross-functional marketing teams, personalized, data-driven customer journeys are conceptualized and designed utilizing technology like Salesforce Journey Builder and Bluecore.

 

Explore designs created with each stage of the customer journey in mind below.

Awareness

Pre-purchase brand building through targeted content and ads.

Consideration

Nurture interest with targeted product info, reviews, and comparisons.

Purchase

Optimized website graphics, landing pages, and banners highlight key offers to make buying easy.

Post-Purchse

Triggered messages sent with order confirmations, shipping updates, and thank-yous keeping customers informed and engaged.

Onboarding

Welcome and connect with new loyalty members through brand storytelling, showcasing membership perks and added value.

Retention

Keep customers engaged with updates, offers, and ongoing support.

Loyalty

Reward repeat customers and encourage advocacy through personalized perks via XPLR Pass.

Contact Me

PaulAndreCamacho@gmail.com

LinkedIn

303.551.3428

Customer Journeys

The complete process and interactions a customer has with a brand, from initial awareness to loyalty and beyond.

 

Effective journeys deliver the right message, through the right channel, at the right time. The experience feels more personal, relevant, and easy to engage with, ultimately driving conversions.

 

In collaboration with art directors, copywriters, and cross-functional marketing teams, personalized, data-driven customer journeys are conceptualized and designed utilizing technology like Salesforce Journey Builder and Bluecore.

 

Explore designs created with each stage of the customer journey in mind below.

Awareness

Pre-purchase brand building through targeted content and ads.

Consideration

Nurture interest with targeted product info, reviews, and comparisons.

Purchase

Optimized website graphics, landing pages, and banners highlight key offers to make buying easy.

Post-Purchse

Triggered messages sent with order confirmations, shipping updates, and thank-yous keeping customers informed and engaged.

Onboarding

Welcome and connect with new loyalty members through brand storytelling, showcasing membership perks and added value.

Retention

Keep customers engaged with updates, offers, and ongoing support.

Loyalty

Reward repeat customers and encourage advocacy through personalized perks via XPLR Pass.

Contact Me

PaulAndreCamacho@gmail.com

LinkedIn

303.551.3428

Customer Journeys

The complete process and interactions a customer has with a brand, from initial awareness to loyalty and beyond.

 

Effective journeys deliver the right message, through the right channel, at the right time. The experience feels more personal, relevant, and easy to engage with, ultimately driving conversions.

 

In collaboration with art directors, copywriters, and cross-functional marketing teams, personalized, data-driven customer journeys are conceptualized and designed utilizing technology like Salesforce Journey Builder and Bluecore.

 

Explore designs created with each stage of the customer journey in mind below.

Awareness

Pre-purchase brand building through targeted content and ads.

Consideration

Nurture interest with targeted product info, reviews, and comparisons.

Purchase

Optimized website graphics, landing pages, and banners highlight key offers to make buying easy.

Post-Purchase

Triggered messages sent with order confirmations, shipping updates, and thank-yous keeping customers informed and engaged.

Onboarding

Welcome and connect with new loyalty members through brand storytelling, showcasing membership perks and added value.

Retention

Keep customers engaged with updates, offers, and ongoing support.

Loyalty

Reward repeat customers and encourage advocacy through personalized perks via XPLR Pass.

Contact Me

PaulAndreCamacho@gmail.com

LinkedIn

303.551.3428